1. Reservation and Payment

• Advance Payment: We require a deposit or full payment at the time of booking to secure your reservation.
• Payment Methods: Accepted payment methods include credit/debit cards, bank transfers, and cash upon arrival.
• Booking Confirmation: A confirmation email or receipt will be provided upon successful payment, detailing your reservation.

2. Cancellation Policy

• Free Cancellation: We offer free cancellation up to 15 days before the check-in date.
• Cancellation Fees: If you cancel within the stipulated period full amount of booking will be charged.
• No-show Policy: If you do not show up without prior notice, we charge the full amount of your stay.

3. Check-in and Check-out

• Check-in Time: 2:00 PM onwards
• Check-out Time: 10:00 AM 
• Early Check-in/Late Check-out: May be available upon request and might incur additional charges.

4. Room Occupancy

• Maximum Occupancy: Village Villas are generally designed for two guests. Additional guests with extra charges.
• Children Policy: We offer free accommodation for children under a age of 5 when sharing a room with parents. Extra beds available for an additional fee.

5. Inclusions and Exclusions

• Included Services: Room rate usually includes amenities such as breakfast, Wi-Fi, and access to common areas like the garden or terrace.
• Excluded Services: Meals beyond breakfast, spa services, guided tours, and other extras are charged separately.